Terms & Conditions

Term of Use for the Users

This electronic record in terms of the legal agreement is solely governed under the Indian Information Technology Act, back in 2000. Everything noted in this record is with its applicable rules, which would include the amendments for the records. Since this is a document generated electronically, it does not need any digital or physical signature marks. This notice is issued in compliance with Rule 3(1) of the Indian Information Technology (Intermediaries Rules) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as changed by the Information Technology Amendment Act, 2008. All of these rules and regulations sanction the disclosure of terms of use and the policy for using functional websites and accessing them. This website named “https://thestudenthelpline.co.in/” is operated by M/S Learn With Fraternity Private Limited, (“We”, “Us” or “Our”) one of the private limited companies incorporated under the Companies Act in 2013. Thus, it mainly has a motive to foster the constant and responsible usage of its services only. By using and accessing this website of ours, you mainly agree to abide by the mentioned Terms of Use(“Terms”). So, in the following Terms, "Us", "We", and "Our" are used to refer to the website and the ones who are operating it. Additionally, "User", "You", "Your", and "Yourself" refer to the people or entities that are mainly into accessing the website along with its services and are marked legally capable of getting binding with the following contracts framed under Indian laws. “Third Parties” involve any of the websites, platforms or people other than the users and the operators of this website. Your use of the website notes your acceptance of these terms and conditions. If you do not agree with any of the mentioned Terms, it is required that you discontinue the use of the website at once. We reserve the right to change these Terms at any moment, and your lasting use of the website will constitute your acceptance of every change.


General Term:

  1. All the headings mentioned in this Term of Use are intended for organisational purposes only. They are created to assist you with the navigation of different provisions. Thus, they do not hold any lawful or contractual importance and are not intended to interpret the content ahead of the organisational role.
  2. The use of this website for the user is governed primarily by these Terms of Use and our privacy guidelines, which involve any change or updates at our discretion. But continuing the use and access this website, you are bound to comply with all these Terms of Use and Policy to Privacy.
  3. You acknowledge and agree that the following Terms of Use and the privacy policy are correlated: the expiry or termination of any one will result in the termination of the other. Thus, this shared dependency ensures that any change or termination of either document will impact the other one.
  4. The Privacy Policy and Terms of Use create a lawful binding agreement between you and us. They take in all the applicable rules, directions, guidelines, regulations, terms and conditions based on your use of the website. Your usage of the website denoted your complete acceptance of these Terms of Use and the privacy policy, with no additional signatures or formal actions are needed for the following documents to be biding.
  5. We completely reserve the authority to change or update these Terms of Use at any moment without drafting a prior notice to you. Any of the amendments will take effect right after posting on the website. If in case you do not agree to the revised terms, then you need to cease using the website. However, the ongoing usage of this website after changes signifies your approval of the new terms.

Registration:

We are not into providing any provision for creating an account or registering on our website. And might in future would incorporate the same on our website. At present, users can directly use the services by providing their details as mentioned in our policy.

Eligibility

  1. You present and permit that you are capable and eligible to enter into the lawful binding agreements and that you own all the requisite approval to bind to the following Terms of Use or represent a minor as a parent or guardian who is legally authorised and follows the laws. Every such act of a minor would be considered to be deemed as the acts assumed under the observation of the legal parent or guardian.
  2. You furthermore present that will stick to the following Terms of Use and all applied local, national, state and global rules and regulations, laws and additional guidelines.
  3. You shall not use the website while not being competent to the contract or have been disqualified from doing the same by other applicable law, rule or regulation presently in force.

Payment Platform

To complete the payment process for all your purchases on the website, you shall need to make a payment for which you will be redirected to a payment gateway that is primarily a third-party system. With whom we may have agreed with. The payment platform would additionally look for the information and data from your end to complete the payment process for your pay and in additionally might apply some charges to you as the payment charges that might be applicable. The payment platform would consist of a Debit Card/Credit Card/Net Banking/UPI and additional wallet options. You shall be controlled by the concerned payment gateway authority and their Terms and Conditions and other Policies for all the aspects based on the payment.

Content

Every text, user interface, graphics, visual elements and interfaces, photograph, logo, brand name, sound, music, comprehension, logons and artwork combined as “Content”, is all provided and generated only based on the information and data provided by the users or any other parties and so we do not own any control and do not ensure quality, accuracy, truthfulness and the integrity of such information added on the website. Every single part of this content displayed on the website is subject to copyright and should be not reused by you or any other third party without any consent from us in writing and the copyright owner. You will be responsible for the quality, integrity, accuracy and originality of the content added to the website and while the ratings, reviews and comments written by you would be made through the website. So, we are not responsible for bearing any of such liabilities whatsoever for any of the ratings, reviews or comments written by other users or that have been made in any of the content on our website. The website furthermore reserves the right to suspend the account of any user for an undefined period that has to be decided at the sole discretion of the website or to end the account of any user, that is found to have created, shared or submitted any of the content or segment thereof that is found to be wrong, untrue, misleading, offensive, vulgar or fake. You, therefore, own a private, non-exclusive, revocable, non-transferable and confined privilege to use the content on the website. You will not copy, use, or modify any of the content with no permission from us in writing.

Indemnity

You approve and agree to indemnify, defend and hold safe us, and our respective officers, employees, directors and all the agents(Parties), from and against any of the liabilities, claims or losses and expenses, this would include lawful fees and disbursements in connection therewith and charges of the interest thereon) that has been declared by us that raised out of us, result from or might be payable by any of the breach or non-performance of any presentation, warranty, covenant or agreement created or obligation that has to be made as per the noted terms of use. Additionally, you agree to bind us safely against any of the claims that have been made by any third party due to, arising out of, or in connection with :

  • Your website usage
  • Your violation of these Terms of Use
  • Your violation of any rights of another
  • You claimed unsuitable conduct based on these Terms of Use
  • Your conduct with the connection to the website

You agree to completely connect in indemnify us at your expenditure. Also, you agree with the point of not settling with any of the parties without any approval from our side. In no case, shall we be obligated to pay you compensation or any other third party for any punitive, incidental, consequential, or special damages no matter including those that result from the loss of use, information or profits, if not supportable and whether or not you have been guided on the possibilities of such damages, or based on any concept of liability. This would mainly include breach of contract or warranty, ignorance or other torturing step, or any other claims that would arise out or in link with your use of or access to the website and/or the support, services or materials noted therein.

Liability and Its Limitation

  • Our website accepts no liability for any mistakes or errors, on behalf of itself, or for any of the damage that has been caused to you, to your belongings or to any third party, that would occur from misuse or use of the website or any of the services availed of bus us through this website. The services and any content or material shown on the service are offered without any guarantees, terms and conditions or warranties as to this suitability, fullness, reliability or correctness. Hence we will never be responsible to you for the unavailability or failure with the website access.
  • We are not responsible for any of the results raising out of the below-noted events:
    1. If any undue delay or communication issues through mail occurs
    2. If there are any defects in the services they have any inefficiency while being managed by us.
    3. If the website is not in operative mode or non-responsive due to any of the connection or internet-based issues but not confined to low internet connectivity, no connection or server failure.
    4. If you have provided or fed wrong information or data or for any of the data deletion.
    5. If there is a failure with any of the functionality of any other services offered by us.
  • You are to abide by every single law applicable to you or your actions and with all the guidelines and policies, which are hereby incorporated into this Term of use by reference.
  • The website specifically removes any of the liabilities for any loss or damage that has been not reasonably considered or foreseen by the website and that is incurred from your end related to the website. This, thus, includes the profits and its loss, and any loss or damage caused by you as an answer to your breach of the following Terms of Use.
  • Regardless of the method of action or basis of any claim, we shall not be accountable to you or any other party for any loss or damage to the maximum extent permitted by law. You comprehend and agree that discontinuing to use of the website is your exclusive and exclusive way to resolve any conflict that you may have with us.

Terms

  • All these Terms of Use would continue to create a verified and binding agreement and contract between us and would continue to be in the right force and impact until you continue to use and access the websites.
  • You may end or terminate your use of the website at any time.
  • We can end or terminate these Terms of Use and close your account at any moment without any notice and/or terminate or suspend your use and access to the website at any time and for any of the reasons, if there are any disparity or legal matter.
  • We retain the right to take any other appropriate action against you along with this suspension or termination.
  • Additionally, we thus declare that we may stop providing the services and websites at any time and without warning.

Termination

  • We maintain the right, in its sole discretion, to immediately terminate or end your access to the website, or any portion without any prior notice or information.
  • We also reserve the right to deny access to you, to any or all of its websites without any notice to preserve and protect the interests of the website and/or other users of the websites.
  • We have the right to limit, deny or make multiple access to the website and its features concerned with the different users, or to make changes to any of the features or introduce fresh features without any notice beforehand.
  • You are thus bound by the following Terms of Use, and it is specifically agreed upon by you that you will not be able to cancel these Terms of Use until they expire.

Communication

With the use of this website and offering your identity and contact information to us through the website, you agree and are authorised to get calls, e-mails, or SMS from us and/or any of the representatives at any moment.


Besides, you can report to info@thestudenthelpline.co.in if you come across variations or discrepancies about the website or information for your content and we will take the required action once an investigation is done from our end. Thus, the reaction with resolution(if any issues are found) shall depend on the time taken for the investigation.


You specifically consent to us reaching out regarding any services you use on the website or anything related to it, regardless of anything mentioned above, and you agree to keep us indemnified from any harassment claims. We now clearly agree that the Privacy Policy will apply to any information we share.

User Responsibilities and Official Commitments Regarding Action

You approve and agree to be a restricted user of this website and:

  • You acknowledge that you have provided real and accurate credentials anytime and whenever required on the website. You shall therefore not use a fake image. If you gave us inaccurate information, we will never be held responsible.
  • You approve to assure the address the Name, Mobile number, Email address and other related data and information that has to be entered and would keep your data genuine and updated.
  • You recognise and accept that the data you submit is entered and submitted manually into the website database. You additionally acknowledge that the information entered into the database of records is done to guarantee your simple browsing and to improve the services of the website.
  • with their officers, directors, employees, agents, licensors, lawmakers, operational service providers, advertisers, and suppliers, to the greatest extent permitted by law, shall not be liable for any loss or damage, direct or indirect, that arises from the use of the website or these terms of use, regardless of the extent to compensatory, consequential, incidental, indirect, special, or punitive damages.
  • You are forbidden from removing, copying, altering, reconstructing, reverse engineering, distributing, spreading, posting, publishing, or creating derivative content using any data obtained from the website, transferring, or selling it. This website may only be used for such purposes and with written authorization in advance.
  • You have to agree not to access or try to use the website and/ or the services, materials or operations in any mode other than through the user interface of the website. The usage of deep-link, spider, robot or any other automatically operating devices, programs, algorithms or techniques or any similar or comparable manual processes, to access, acquire, copy, replicate or monitor any part of the website or its content, or in any way produce and avoid to create the hierarchical structure or display of the website, materials or any of its content or acquire or attempt to obtain any materials, documents or information by any means not especially through the website and that would result in the suspension or termination of your right to use the website. We reject any responsibility associated with such unlawful content on the website.
  • You specifically accept and agree that we do not have the content created by users and displayed on the website, and that we bear no responsibility for such content. However, you have the option to report any offensive or improper information, which we reserve the right to remove from the website at our absolute discretion.

Additionally, you promise not to:

  • Get into any of the activities that would interrupt or interfere with the access to the website or the services granted therein or the servers and networks that have been in connection to the website.
  • Act like any other person or entity or fake state or else misrepresent his/ her affiliation with a person or entity.
  • Investigate, scan, or test the website or any network that is connected to it for weaknesses, and refrain from breaking any security or authentication rules there. The user is not allowed to conduct a reverse lookup, trace, or attempt to trace any information related to any other user, visitor, or viewer of the website. This includes any user account that is maintained on the website but is not controlled or operated by the user, or to make any other use of the website or any of the information made available or offered by or through the website.
  • Cause harm to the website, its infrastructure, resources, accounts, passwords, servers, or networks that belong to or are available through it, or any connected or linked Websites that would break or interfere with the security of the website.
  • The website and its contents may not be used for any illegal or forbidden purpose as stated in the Terms of Use. Additionally, you may not encourage the performance of any illegal conduct or any other behaviour that damages the rights of this website or any other third party (s).
  • Break any rules or standards of behaviour that may be pertinent to any particular feature that is provided on the website.
  • Break any laws, rules, or regulations that are in effect, whether they are from inside or outside of India.
  • Break any part of the privacy statement or these terms of use, including but not limited to any additional conditions that may apply to the website, if they are added here or elsewhere, and if they have been altered modified, or otherwise.
  • Participate in any activity that ends up in us losing our Internet Service Provider's ("ISP") services, either completely or partially, or that interferes in any way with the services of any other website suppliers or service providers.
  • By signing this contract, you specifically permit us to share any information we may have about you with law enforcement or other officials to investigate and/or resolve potential crimes, particularly those involving theft or infringement of proprietary rights and personal injury. Additionally, you acknowledge that the website may be required to reveal any information. It would include the names of anyone who contributes content or information to comply with any court order, legislation, regulation, or legitimate government request.
  • By granting your acknowledgement to use any services offered on the website, you are required to finish such transactions after making the payment. You should be banned from showing the approval to use services where the transactions are not completed. You further approve to use of the services offered by us, our affiliates, consultants and contracted first for legal purposes only.
  • You agree to deliver only genuine, authentic and real data. We have the right to verify and authenticate the information and any details you have provided, at any moment. We reserve the authority, at our sole option, to reject your registration request and prevent you from using the website if it is discovered that any of the data you have provided is erroneous or incomplete. You will indeed not receive any notification beforehand.
  • You moreover agree to avoid posting any material on the website that would be offensive, vulgar, abusive, defaming, obscene, inappropriate, violent, or extremely unpleasant. Certainly, you approve not to host, show, publish, update, release, change, send, or otherwise share any data that:
    1. Belongs to any other human and to which you have no right to
    2. Is highly disturbing and harmful to minors.
    3. Is extremely offensive, intimidating, libellous, blasphemous, libellous, vulgar, pornographic, paedophilic, libellous, invading the privacy of someone else, hostile, or offensive to certain races or ethnicities, insulting, connected to or facilitating money laundering or gambling, or otherwise illegal in any way.
    4. Breaks any copyright, patent, trademark, or other right of ownership
    5. Violating any rule or law while being in force.
    6. Propagates any material that is insulting or ominous, or fools the recipient regarding the source of such communications.
    7. Abuse, intimidate, threaten, cause disillusionment, undermine, abrogate, denigrate, or infringe upon the legal rights of another person.
    8. Take on the identity of any person or organization, put forward a lie about your connection to them, or otherwise deceive them.
    9. Any data or information that is deemed to be highly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another person's privacy, hateful, or offensive to certain races or ethnicities, disparaging, relating to or encouraging money laundering or gambling. It will be considered an illegal activity in any way: or any information that is illegally harassing or annoying, and involving but not confined to "indecent representation of women" as termed by the Indecent Representation of Women (Prohibition) Act, 1986.
    10. Endangers public order, cordial relations with other governments, the unity, integrity, defence, security, or sovereignty of India, promotes the prosecution of any crime that can be investigated, hinders an investigation into a crime, or is disparaging to another country.

Termination of User Activity and Access

Regardless of any other available legal options, we may, at any time, hinder your access and/or activity by removing your login information from the website right away, either indefinitely suspending or ending your relationship with the website, and/or refusing to allow you to use the website without having to give you any prior notice or clarification:

  • If you break any of the privacy policies or these terms of use.
  • If you have given false, erroneous, lacking, or incorrect data.
  • If, your conduct could endanger, damage, or cause loss to other users or us at our sole discretion

Rights to creative property

Unless specifically approved in writing, nothing noted herein will give you a right to access any of the business names, service logos, marks, data, queries, trademarks, domain names, answers, questions, solutions, reports and other distinct brand features, save as per to the terms of the following conditions of service that are available on the website. The website or the corresponding copyright or trademark proprietor is the administrator of all logos, trademarks, brand names, service marks, domain names, and other unique brand features of the website, as well as any content, designs, and graphics created and developed by the website or any other third party. Additionally, about the website, we will be the only proprietors of any designs, images, and similar content.

You shall never be allowed to use any of the intellectual property reflected on the website in any way that is likely to create confusion or astonishment between the existing users or the ones who are prospective customers of the website or that in any way disparages or discredits the website, as decided solely by the owner.

You can furthermore understand that the owners possess all intellectual property based on the stated services, this includes but is not confined to copyright and that no such intellectual property is ever transferred from the writers, You acknowledge that, excluding from developed graphics and content that is mainly requested, we only provide the website as a mode of communication with the other users. We therefore do not control any intellectual property related to the independent content that is reflected on the website.

Additionally, you are aware that any production or infringement of the intellectual property of the owners from your end would result in lawful action being taken against you by the owners of the property so reproduced or stolen. It is agreed by you that the content of this segment shall endure even after the termination or end or expiry of the following Terms of Use and/or Privacy Policy.

Disclaimer of Obligations and Warranties

  • You additionally approve and take on that you are using the website at your own risk and using the best and right judgment before using any of the features of the website or accessing or utilizing any of the data it displays.
  • You approve that any sort of data, information, resources, sources, recommendations, activities, or processes acquired/used from the website, written or verbal will not make any warranty or guarantee and we make a disclaimer on all liabilities arising from the following.
  • We further do not ensure that the features, content and functionality mentioned on the website will be constant or free of errors, or that the website or its website or its service will be free from all viruses or additional harmful components, and you so hereby clearly assume any risks related to using the website. You also agree that the contents of this section will remain in effect even if the Privacy Policy and/or Terms of Use are terminated.
  • It is approved by you that the contents of this segment shall remain even after the expiry/end or termination of the Terms of Use and/or Privacy Policy.

Unexpected Catastrophes

If there occurs any delay or failure to meet our obligations under this agreement would later result from factors or events outside of our control, with none of our fault, fault or negligence, such as war, natural disasters, earthquakes, riots, fires, holiday celebrations, labour disputes, sabotage, internet outages, technical malfunctions, broken sea cables, hacking, piracy, cheating, or illegal or unauthorized activities, and we will not be accountable for harm.

Authority and Conflict Settlement

You consent attached that binding arbitration will be used to settle any differences arising from the formation, interpretation, and performance of the following Terms of Use. You also understand and acknowledge that the terms and conditions of this section will remain in effect even after the privacy policy and/or terms of usage expire.

Arbitration: In the situation that the Parties are not in a state to affably solve an issue or dispute, the stated dispute will be referred to arbitration by only an arbitrator, chosen by us, who would hold a decision to be enforced against the parties. The arbitrator's award will be its basis for covering any arbitration costs. The arbitration will indeed take place in English and India, will serve as the arbitration's seat.

You therefore approve that the Term of Use, other agreements and our Privacy Policy agreed upon between the Parties are subject to Indian laws, rules, and regulations.

Additional Obligations

  • The Complete Agreement: The following Terms of Use, go through with the Privacy Policy, create an entire contract between us related to the subject matter hereby and supersede all other interactions, representations, and agreements (whether verbal, written or otherwise) relating correspondingly.
  • The agreement: Our inability to enforce any of these Terms of Use at any point in time will not in any way impact our ability to do so hereafter. We are not considered to have waived, in any one or more instances, any breach of these Terms of Use by us, if by action or otherwise, nor shall such waiver be construed as a waiver of any following infraction of these Terms of Use.
  • Severability: Should any provision or portion of these Terms of Use be asserted illegal, invalid, or inapplicable by a court or other competent authority, the left clauses or provisions of the following Terms of Use will still be valid and enforceable to the highest expand offered by law without making any effect on the validity or enforceability of the remaining clauses or provisions. When that so occurs, these conditions of use shall be changed only to the degree required to correct any inconsistencies, illegalities, or unenforceability while maintaining the original objectives, rights, and business expectations, as previously mentioned by the parties.
  • Contact Us: If having any questions or queries in the context of these Terms of Use, the features of the website, or your experience, you can connect with us through mail at info@thestudenthelpline.co.in